UX & Marketing Copywriter

Empty state #3 – ClickUp

Empty state copy for the notifications section on ClickUp

It’s usually a random quote – like the ones shared in the screenshot

Empty state

It’s a fairly common practice to put quotations in empty states. However, keep in mind these things:

  1. Be contextual – Not all quotes work the same for all sections of the product.
  2. Be crisp – Don’t create a wall of text. It’s an empty state. Respect that.
  3. Avoid quotes as first-user states – The first user experience is all about exploration. That user will encounter empty states after empty states and slapping a quotation everywhere might be frustrating. So, give the user something to explore in the app.

Quotation in the notifications section when all message shave been read/cleared work well for ClickUp and serve an uplifting message to the user. ClickUp is a productivity and task management app after all!

P.S. Every day, I dedicate 30 minutes to reviewing UX copy for free. Email me yours if you’re seeking a second set of eyes.

About the author

Mansi

An Engineer and Business grad who gave it all up for the written word, I'm a child of logic. Equal parts insanity and no-nonsense attitude, I find myself wobbling between feeling young and being stuck in my ways.

UX & Marketing Copywriter

Goodies for you

Get better at UX writing each week
Tips & techniques in your inbox
Sign up for the newsletter

Turn any UI-UX work into a case study
Instructions, tips, templates and checklists
Get FREE email course

More of me